Privacy Policy – jili00 Online Gaming Platform Philippines

1 Who We Are

jili00 operates the online gaming platform at jili00.best, offering sports betting, casino games, and related services to players in the Philippines. As the operator of this platform, jili00 is the personal information controller responsible for the data collected through the site and its associated services.

Our designated Data Protection Officer can be reached at support@jili00.best for any privacy-related queries, concerns, or formal data subject requests.

2 Data We Collect

jili00 collects the following categories of personal data depending on your level of interaction with the platform:

Registration Data

Full legal name as it appears on your government-issued ID
Date of birth
Email address
Mobile phone number
Username and encrypted password

Identity Verification Data (KYC)

Copy of government-issued ID (passport, driver's license, PhilHealth card, SSS card, or voter's ID)
Proof of address (utility bill, bank statement dated within 90 days)
Selfie or liveness check where required

Financial Data

GCash or Maya account number (not your PIN or full account credentials)
Bank account details for withdrawal purposes
Card last four digits and issuing bank for card transactions
Transaction history on the jili00 platform

Usage and Technical Data

IP address and approximate location
Device type, operating system, and browser version
Pages visited and time spent on the platform
Betting history, game activity, and session data
Login timestamps and access logs

Communication Data

Messages sent to jili00 support via email, live chat, or any other channel
Feedback submitted through the platform

3 How We Collect Your Data

jili00 collects data through three primary means:

Direct collection: Information you provide when you register, verify your account, make a deposit or withdrawal, or contact our support team.
Automated collection: Data gathered automatically when you use the platform, including cookies, session logs, device information, and behavioural analytics.
Third-party sources: Information received from identity verification providers, payment processors such as GCash and Maya, fraud prevention services, and regulatory bodies where required by law.

4 How We Use Your Data

The data collected by jili00 is used for the following purposes. We have set out the reason for each use so you can understand why it is necessary.

Purpose	Data Used	Why It Is Necessary
Account registration and management	Registration data	To create and maintain your jili00 account
Identity verification (KYC)	KYC documents	Legal requirement for licensed operators
Processing deposits and withdrawals	Financial data	To move funds securely to and from your account
Fraud prevention and security	Usage, financial, and registration data	To protect jili00 and its players from fraud
Regulatory compliance and reporting	All categories as required	To meet obligations under Philippine gaming and AML laws
Customer support	Communication and account data	To resolve queries and complaints effectively
Platform improvement	Usage and technical data	To improve the jili00 experience for all players
Responsible gaming monitoring	Betting history and session data	To identify and support players showing signs of problem gambling

jili00 does not use your personal data for automated profiling that produces legal effects, nor for any purpose beyond those described above without first obtaining your explicit consent.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, jili00 relies on the following lawful bases for processing your personal data:

Contractual necessity: Processing required to perform the gaming services contract you entered into when registering an account on jili00.
Legal obligation: Processing required to comply with Philippine law, including anti-money laundering regulations, gaming licensing requirements, and tax obligations.
Legitimate interests: Processing necessary for fraud prevention, platform security, and service improvement, where these interests do not override your rights as a data subject.
Consent: For specific processing activities where consent is the appropriate basis, such as marketing communications. You may withdraw consent at any time by contacting support.

6 Sharing Your Data

jili00 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your data may be shared only in the following circumstances:

Service Providers

We work with third-party service providers that process data on our behalf under strict data processing agreements. These include payment processors (GCash, Maya, bank partners), identity verification providers, IT infrastructure and hosting services, and customer support platform tools. All service providers are required to handle your data only for the purposes instructed by jili00 and in compliance with applicable privacy law.

Regulatory and Law Enforcement

Where required by Philippine law, jili00 may disclose personal data to government authorities, gaming regulators, the Anti-Money Laundering Council (AMLC), or law enforcement agencies. These disclosures are made strictly to comply with legal obligations and not for any commercial purpose.

Business Transfers

In the event of a merger, acquisition, or sale of assets involving jili00, player data may be transferred to the successor entity. You will be notified of any such change and your rights as a data subject will be respected throughout the process.

No cross-entity marketing: Your data is never shared with other gambling platforms, advertisers, or marketing networks. jili00 does not participate in data brokerage arrangements of any kind.

7 Cookies and Tracking Technologies

jili00 uses cookies and similar technologies to make the platform function correctly, remember your preferences, and collect usage statistics. Here is what we use and why:

Essential Cookies

These are required for the platform to operate. They keep you logged in during a session, maintain your bet slip, and ensure the deposit flow works correctly. You cannot disable essential cookies without breaking the site's core functionality.

Analytics Cookies

jili00 uses anonymised analytics to understand how players navigate the platform — which pages are visited most, where users drop off, and how long sessions typically last. This data is used to improve the experience and is not linked to individual player identities.

Security Cookies

These cookies support fraud detection and account security by identifying unusual login patterns or suspicious activity. They are necessary to protect your account on jili00.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, though some features may behave differently.

8 Data Security

jili00 implements a layered security approach to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our security measures include:

TLS/SSL encryption for all data in transit between your device and our servers
Encryption of sensitive data at rest, including financial information and identity documents
Access controls that limit employee access to personal data on a strict need-to-know basis
Regular security assessments and vulnerability testing
Intrusion detection and monitoring systems operating continuously
Two-factor authentication options available to all jili00 account holders

While jili00 takes all reasonable measures to protect your data, no online platform can guarantee absolute security. We encourage players to use strong, unique passwords for their accounts and to enable two-factor authentication where available.

In the event of a personal data breach that poses a high risk to your rights, jili00 will notify affected players and the National Privacy Commission in accordance with the timelines required by Philippine law.

9 How Long We Keep Your Data

jili00 retains personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. General retention periods are as follows:

Account and registration data: Retained for the duration of your account and for a minimum of five years after account closure, as required by Philippine anti-money laundering regulations.
Transaction records: Retained for a minimum of five years from the date of the transaction.
KYC documents: Retained for a minimum of five years after the last transaction, in line with AML compliance requirements.
Support communications: Retained for three years from the date of the interaction.
Usage and analytics data: Anonymised data may be retained indefinitely; identifiable usage data is deleted within 12 months of your account becoming inactive.

When the retention period expires, jili00 securely deletes or anonymises the data so it can no longer be linked to you.

10 Your Rights as a Data Subject

As a Filipino player and data subject under the Data Privacy Act of 2012, you have the following rights regarding your personal data held by jili00. We respect these rights and make exercising them as straightforward as possible.

Right to Access — You have the right to request a copy of the personal data jili00 holds about you, along with information about how it is being used.
Right to Correction — If any of your personal data on jili00 is inaccurate or incomplete, you have the right to request correction. You can update most information directly from your account settings.
Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements. Note that data required for AML compliance cannot be deleted during the mandatory retention period.
Right to Object — You have the right to object to the processing of your data for specific purposes, including marketing communications. Objecting to essential processing (such as account management) may require account closure.
Right to Data Portability — You may request a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
Right to File a Complaint — If you believe jili00 has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, contact our Data Protection Officer at support@jili00.best. Please include "Data Subject Request" in the subject line. We will acknowledge your request within three business days and respond fully within 30 calendar days.

11 Children's Privacy

jili00 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Registration requires confirmation that the user is at least 21 years old, and identity verification is conducted to confirm this.

If we become aware that personal data has been collected from a person under the minimum age, we will promptly delete that data and close the associated account. If you believe a minor has registered on jili00, please notify us immediately at support@jili00.best.

12 Cross-Border Data Transfers

Some of the service providers used by jili00 may process data outside of the Philippines. Where such transfers occur, jili00 ensures that appropriate safeguards are in place to protect your personal data to a standard consistent with the Philippine Data Privacy Act.

These safeguards include contractual clauses in service provider agreements, selection of providers in jurisdictions with adequate data protection standards, and ongoing monitoring of third-party compliance. jili00 does not authorise overseas transfers for purposes beyond those described in this policy.

13 Changes to This Privacy Policy

jili00 reviews this Privacy Policy regularly and updates it to reflect changes in our data practices, technology, and applicable law. When material changes are made, we will notify registered players via the email address on their account. The date at the top of this document will always reflect when it was last revised.

Your continued use of jili00 following the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you have concerns about any changes, you are encouraged to contact our support team before the changes take effect.

We recommend bookmarking this page and checking it periodically. Changes that significantly affect your rights will always be communicated directly to your registered email, not just posted silently on the site.

14 Contact Us

For any privacy-related questions, data subject requests, or concerns about how jili00 handles your personal data, please contact us using the following details:

Email (Data Protection): support@jili00.best — please use the subject line "Privacy / Data Request"
Live Chat: Available 24/7 from within your logged-in jili00 account for general support queries
Response time: We acknowledge all data subject requests within three business days and aim to resolve them within 30 calendar days

If you are unsatisfied with our response, you may escalate your concern to the National Privacy Commission of the Philippines, the official authority for data privacy enforcement in the country.